The promise, in writing
Sixty days on our clock, not yours
Every Gelatine Sculpt order placed through this portal is covered for 60 days from the purchase date. Here is the whole mechanism, without asterisks.
What the guarantee says
Use the drops daily. The maker asks for at least 30 consistent days before you judge the effect, because that is where the review data says the signal usually appears. If, anywhere inside 60 days from purchase, you decide the product is not for you, contact support and the purchase price is refunded. Opened bottles, empty bottles, changed minds: covered. The digital bonus guides are yours to keep either way.
Claiming it, in three steps
- Write to the refund desk. Email [email protected] with your order number and the words refund request. No phone maze, no retention script.
- Get the return address. Support replies within one business day with the return instructions. You send back the bottles you have, even empty ones.
- Receive the refund. Once the return is logged, the refund is issued to the original payment method, typically inside 5 business days. Reviewers who used the process report four-day turnarounds on average.
The honest edges
Return shipping is on you, which is standard for the category. The 60-day window runs from purchase date, not delivery, so do not sit on a claim until day 59. And the guarantee attaches only to orders placed through this portal, because those are the only orders the maker can verify shipped from a documented batch; a marketplace bottle carries someone else's promises.
Why the window is 60 days
Thirty days is the fair-trial ask; sixty is the decision space around it. A supplement judged in a week is a coin flip, and a guarantee shorter than the product's own onset curve would be a trick. The window is sized so that using the product properly and deciding honestly fit inside it with room to spare.
The formal terms live in the refund policy. Ready anyway? Pick a package, or ask the support desk anything first.